When you return part of or your whole order your Rewards Credit will be forfeited in full unless you:
1. exchange your items, your full Rewards Credit will remain on your account; or
2. choose Store Credit when returning your order and you will be manually reimbursed for the Rewards Credit for the items you keep.
For example: If you made a $200 order and you return a $50 dress.
- you will keep the $20 Rewards Credit if you choose to exchange;
- your Reward Credit will be adjusted to $15 if you choose Store Credit; or
- you will forfeit the $20 Rewards Credit if you choose a refund for the $50 dress